Update - 25/3/20
The Sensory Gym® will be closing for clinic-based therapy sessions at the end of business on Friday, 27-03-20. We feel that this is a responsible action that looks out for our clients and our Sensory Gym® team. Phone calls and emails will continue to be monitored at the clinic, though not necessarily on a daily basis. Your best point of contact is your individual therapist.
In this ever-changing and uncertain world, we recognize that continuation of services for children and families is vital, and we are committed to being a stabilizing presence for you. Stability and continuity are important in a world that feels so unknown to us all.
As such, we are moving our services to Teletherapy. If your therapist has not already been in touch to set up Teletherapy with you, please expect this conversation soon. Teletherapy services can encompass parent consultation, home program development, parent coaching, and direct therapy sessions.
Once times for meeting have been agreed upon, your therapist will send you information about how to be ready for your session. This will include technology details as well as materials that may be needed for the session. We are all learning and adapting to this new situation, so there may be a few “clunks” initially; however, we are committed to working through any small glitches with you.
These are strange and unfamiliar times for us all. Together, we’ve got this! Be well – The Sensory Gym® Team
Kind Regards
Colleen Hacker
The Sensory Gym® will be closing for clinic-based therapy sessions at the end of business on Friday, 27-03-20. We feel that this is a responsible action that looks out for our clients and our Sensory Gym® team. Phone calls and emails will continue to be monitored at the clinic, though not necessarily on a daily basis. Your best point of contact is your individual therapist.
In this ever-changing and uncertain world, we recognize that continuation of services for children and families is vital, and we are committed to being a stabilizing presence for you. Stability and continuity are important in a world that feels so unknown to us all.
As such, we are moving our services to Teletherapy. If your therapist has not already been in touch to set up Teletherapy with you, please expect this conversation soon. Teletherapy services can encompass parent consultation, home program development, parent coaching, and direct therapy sessions.
Once times for meeting have been agreed upon, your therapist will send you information about how to be ready for your session. This will include technology details as well as materials that may be needed for the session. We are all learning and adapting to this new situation, so there may be a few “clunks” initially; however, we are committed to working through any small glitches with you.
These are strange and unfamiliar times for us all. Together, we’ve got this! Be well – The Sensory Gym® Team
Kind Regards
Colleen Hacker
Update - 19/3/20
Dear Parents -
We, as all of you, are struggling to make sense of our current world and how to respond to it. For the moment, our advice has been to stay open and continue to offer services. It is conceivable that in the near future, we will be forced to go to telehealth services. We ask that you continue to use our services during this difficult time to ensure continuity for your child and also to help support the sustainability of our business. We understand that some cancellations are inevitable, but we also hope we can work out a manageable number of sessions to prevent a need to stand down any employees or close our doors. We are trying to remain optimistic, though it's hard in the face of this ever-changing world!
In the immediate future, we are asking that you remain in your car until we come to get you for sessions. We wish to prevent traffic in the waiting areas of the clinic. We will be treating children in individual rooms and limiting the large treatment gym to 2 simultaneous sessions. Parents and carers are still welcome in sessions. We ask you not to congregate in the waiting areas. We also ask that only 1 parent/carer accompany a child to sessions, and if you need to bring other children with you, please wait with them in your car or in one of the nearby parks. We will walk your child to the car at the completion of the session.
If you simply need to sign for invoicing, we will bring your signing sheet to the session. If you need to pay at the time of your session, you can go to reception sometime in the middle of your child's session to avoid congregations of people in the waiting room and around the reception desk.
We will be reducing sessions to 50 minutes duration so that we have ample time to clean the treatment room between sessions. As soon as we are through this crisis, we will revert to 60-minute sessions. We are practicing all prevention standards recommended by the WHO and the Australian government and health departments.
If you prefer not to bring your child to the clinic, please let us know so that we can schedule some telehealth sessions. These sessions can be a good opportunity to review progress, to more specifically define goals and how to best address them across environments, and to consult with others on your child's team. If we determine necessity to close for any period of time, we will be moving exclusively to telehealth sessions for the duration of our closure.
Some of your children have NDIS reviews coming up in the next few months, and this is a good opportunity to reassess and have reports ready in advance of your review. If your review is in the next 6 months, let's discuss a time to schedule a reassessment so that your child's report can be completed.
If the current situation becomes protracted, we will be working to determine creative ways to continue our services via telehealth, perhaps even creating daily challenges or small social groups online.
We appreciate your continued support. We will best survive this crisis if we all support one another.
Kind Regards
The Sensory Gym
